Terms of Service
Last Updated: January 21, 2026
By purchasing or using services from Canadian WP Site (“Company”, “we”, “us”, “our”), you (“Client”, “you”) agree to the following Terms of Service.
Please read carefully.
1. Overview of Services
Canadian WP Site provides:
Template-based WordPress website builds
Managed WordPress hosting
Optional website maintenance plans
Related digital services
Our services are standardized and systemized. We are not a custom web design agency.
2. Website Build Services
2.1 Scope of Work
The one-time fee Website Build Package includes:
-
One (1) template-based WordPress website
-
Up to five (5) pages
-
AI-enhanced content based on client-submitted information
-
Stock images
-
Simple text-based logo (if needed)
-
Basic SEO setup (title tag, meta description, sitemap)
-
One (1) revision round
-
Delivery within 72 hours after complete intake submission
This is a standardized service.
Custom design, branding, integrations, ecommerce, advanced SEO, or additional revisions are not included unless purchased separately.
2.2 72-Hour Delivery Timeline
The 72-hour build timeline begins only after:
-
Full payment is received
-
The intake form is fully completed
If required information is missing, the project will not begin.
Canadian WP Site is not responsible for delays caused by incomplete submissions.
2.3 Revision Policy
Each website build includes one (1) revision round.
Revisions must:
-
Be submitted within 48 hours of receiving preview
-
Be consolidated into a single submission
Additional revisions are billed separately.
Failure to respond within 48 hours may result in automatic approval and publication.
3. Managed Hosting
3.1 Hosting Requirement
All websites built by Canadian WP Site require managed hosting through Canadian WP Site/partners for activation.
Hosting ensures:
-
Site security
-
Updates
-
Backups
-
Uptime monitoring
-
Performance optimization
3.2 Minimum Commitment
Managed hosting requires a minimum six (6) month commitment from activation date.
After the initial 6-month period, hosting renews monthly and may be cancelled at any time.
3.3 Payment & Billing
Hosting fees are billed monthly via automatic recurring payment.
If payment fails:
-
Client will be notified
-
A grace period of seven (7) days will apply
-
If unpaid, the website may be suspended
Continued non-payment may result in permanent deactivation.
3.4 Suspension & Deactivation
Canadian WP Site reserves the right to suspend services for:
-
Failed payments
-
Breach of these Terms
-
Illegal or prohibited content
Backups may be retained for up to 30 days after suspension.
After that period, data may be permanently deleted.
4. Website Ownership
Clients own:
-
Their website content
-
Their domain name (if separately purchased)
-
Their intellectual property
Websites are built on WordPress (open-source platform).
Clients may request a copy of their website files if moving to another hosting provider after the commitment period.
Canadian WP Site does not lock clients into proprietary systems.
5. Maintenance Plans (If Applicable)
Maintenance plans are optional unless bundled.
Maintenance includes:
-
WordPress updates
-
Security monitoring
-
Limited monthly support tasks (as defined in plan)
Maintenance does not include:
-
Custom development
-
Full redesigns
-
Advanced SEO
-
Unlimited support
Unused support time does not roll over.
6. Refund Policy
Due to the nature of digital services:
-
Website build fees are non-refundable once production has started.
-
Hosting fees are refundable only if cancellation occurs before activation.
-
Maintenance fees are non-refundable once service period begins.
Chargebacks or disputes may result in service suspension.
7. Client Responsibilities
Client agrees to:
-
Provide accurate information
-
Submit intake promptly
-
Review previews within 48 hours
-
Maintain lawful content
-
Not upload malicious or infringing material
Client is responsible for all content submitted.
8. Acceptable Use
Clients may not use Canadian WP Site services for:
-
Illegal activities
-
Fraud
-
Copyright infringement
-
Malware distribution
-
Hate speech
-
Adult content (unless otherwise approved)
Violation may result in immediate termination.
9. Limitation of Liability
Canadian WP Site is not liable for:
-
Business losses
-
Loss of revenue
-
Indirect damages
-
Third-party plugin failures
-
Hosting outages beyond reasonable control
Total liability shall not exceed the amount paid by Client in the preceding 3 months.
10. Third-Party Services
Websites may rely on:
-
WordPress core software
-
Third-party plugins
-
Hosting infrastructure providers
-
Payment processors (e.g., Stripe)
Canadian WP Site is not responsible for third-party service interruptions.
11. Termination
Canadian WP Site reserves the right to terminate services for:
-
Non-payment
-
Abuse of support
-
Violation of Terms
-
Fraudulent chargebacks
Termination may result in website suspension or removal.
12. Modifications
Canadian WP Site may update these Terms at any time.
Continued use of services constitutes agreement to updated Terms.
13. Governing Law
These Terms are governed by the laws of Canada and the Province of Manitoba.
14. Contact
For questions regarding these Terms:
Email: info@ canadianwpsite.ca
Website: canadianwpsite.ca
By purchasing services from Canadian WP Site, you acknowledge that you have read, understood, and agreed to these Terms of Service.
